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Delaney Designing Engagement Surveys

By January 23, 2023January 31st, 2023No Comments

Training Level: Advanced


Course Overview

Designing surveys for results

This 16-hour online, trainer-facilitated course is a must for professionals who collect information through surveys or polls, or for those who develop questionnaires in support of online, telephone or in-person interviews or focus groups. Participants learn about the conceptual underpinnings of how to design and develop questions for effective information collection, when and how to use this powerful technique and when not to. Participants use their own survey projects to apply their new knowledge, plus use proven industry best practices and DELANEY survey design tools to refine and perfect their survey initiatives. At the end of this course, participants will have the knowledge, skills, and tools to support end-to-end information collection instruments using this technique.

Topics include:

  • Engagement objectives and surveys
  • When to use surveys and when not to
  • Surveys with other engagement methods
  • Engagement data to support surveys
  • Privacy requirements and considerations
  • Design considerations for survey questions
  • Survey question categories, types and formats
  • Scoping, sampling, and representativeness
  • Organizing, compiling, and analyzing input
  • Reporting results
  • Supervising staff and contractors for survey work

Organization: Delaney, the engagement people
Phone: 613-837-5890 | Email:

Registration/More Info Link:

Online or In-Person Training: Online

Instructions/Location Info:

Our training team takes pride in providing great customer service and creating dynamic learning environments, while skillfully sharing our engagement knowledge and expertise.


Start Date & Time: April 24, 2023 at 9:30 AM
End Date & Time: April 27, 2023 at 2:30 PM

Free or Paid? Paid
Price: $1050.00 + tax


Delaney Virtual Academies are online, trainer-led sessions (using Zoom and G-Suites) where you learn from your trainer, the course materials and activities, and your co-participants. Sessions are highly interactive, so get ready to be engaged! Our trainers are assisted by a technology producer, who supports you by moderating the chats and breakout rooms and by troubleshooting.

Registration/More Info Link: