Emotion, Outrage and Public Participation

Date
14 Nov 2011 to 15 Nov 2011

Vancouver


After taking this course, participants will:

  • Understand and learn how to identify outrage and its causes in public participation situations
  • Have an increased awareness of how outrage hinders public participation programs, and how to plan its management
  • Understand the principles, approaches, and strategies for dealing with emotions and outrage in public participation
  • Practice applying the principles, strategies and approaches and prepare for upcoming challenges

Course Brochure